All products on our website qualify for free shipping! There is no minimum purchase requirement, and we cover the full shipping cost.

we only support delivery within the United States (excluding the following areas: Fort Bragg, Fort Hood and other military bases).

We will process and arrange shipment within 1-3 working days after your order is placed (holidays postponed). In special cases (e.g., insufficient stock, custom-made products, etc.), we will notify you of the estimated shipping time via email or in-site message.

The goods will be shipped from our US overseas warehouse. After your order is shipped, the estimated delivery time is 1-9 working days, depending on your location.

In general, your order will arrive within 2-12 working days from the date of purchase.

We support returns and exchanges. For specific policies, please refer to our return and exchange policy

If you have any questions or concerns about your order, please contact us at service@cupajooy.com. We are here to help and ensure that you have a positive experience with Cupajooy.

We’re sorry to hear that you’re unable to place an order. Please contact us and we will work on resolving the issue as quickly as possible.

You can click the Chat button in the lower right corner of the website to communicate with our customer service immediately.